Contact Solmeriano · Teaneck, NJ
by this time tomorrow, your quote is in writing and your file is in good hands.
Send the file or call the desk. An itemised written quote reaches your inbox within one business day, and nothing is billed until you approve it.
01 / 04 The direct lines
three ways to reach the desk, each answered by a translator.
There is no ticketing system and no call centre. Messages and calls go to the same desk that does the translating.
-
Call
(646) 285-8389
Best for a deadline question or a quick scope check. Lines are staffed during opening hours, Monday to Saturday 11am–6pm and Sunday 10am–5pm.
-
Write
info@solmeriano.com
Best for attaching files. Include the source language, the target country, and the date you need the Spanish back.
-
Visit
612 Penn Ave, Teaneck
Bring a printed contract or a USB drive to the office during opening hours. Calling ahead means the right person is at the desk.
02 / 04 Written quote
describe the file; receive a figure in writing.
Quoted by file, itemised, at $0.16 per source word with an $85 project minimum. The figure on the quote is the figure on the invoice.
03 / 04 The office
the office on penn avenue, open seven days.
Teaneck, NJ 07666
Bring printed contracts, a USB drive, or a laptop with the site open. Call ahead on (646) 285-8389 so the right person is at the desk.
Find the office on Penn Ave
| Mon–Sat | 11am–6pm |
|---|---|
| Sunday | 10am–5pm |
Messages sent outside these hours are read first thing the next morning.
04 / 04 After you send
what happens between your message and your quote.
- Within 1 business day
quote in writing
Itemised by file, with a delivery date. Contract work states plainly whether certification is out of scope.
- On your approval
work begins
Nothing is billed until you approve the figure. Files under 2,500 words normally return in three business days.
- On delivery
one invoice
One invoice per project, payable within 15 days. One round of revisions is included for 14 days.
Before you write Common questions
questions the desk answers most often.
Can I send a quote request without a final word count?
Yes. A page count, a URL, or a folder of files is enough. The written quote states the counted words and the rate applied before you approve anything.
Is it worth calling instead of writing?
Call when the question is a deadline or a scope question. Write when you have files to attach. Either way, the quote itself always arrives in writing.
Do I have to visit the office?
No. Most projects are handled entirely by email and invoice. The office at 612 Penn Ave is open for anyone who prefers to hand over a printed document in person.
What if my rush deadline is within 48 hours?
Say so in your message. A 48-hour rush adds 35% to the quoted figure, and the quote confirms whether the date can be met before you commit.